Reviews

Gibbons Pools takes pride in providing superior customer service in all we do, whether we’re designing and constructing a custom pool and spa, renovating or remodeling an existing pool and spa, or providing weekly maintenance and repair services. We value our customers and appreciate hearing from you. Please take a few minutes to read through our customer reviews to see what some of our clients have had to say about their experience with Gibbons Pools.

Gibbons did an outstanding job on our pool in Southampton. Not only is it one of the most beautiful pools I've ever seen, but construction was fast and the team was super friendly. Big thank you to Joe and the team for giving my family a great pool to enjoy and for making the experience so enjoyable. Highly recommend.

Ant S.

Jim and I can't say enough about our experience building 2 pools with Gibbons-we have, without a doubt the most beautiful and amazing pool most people have ever seen! Thank you Ronnie and everyone at Gibbons for ensuring our pool is not only beautiful, but well-made too! The integrated spa and slide and underwater lighting have given our family and friends immense pleasure these past few years!

Pamela R.

These guys are the quintessential pool pros. Service rarely seen today, professional, smart, polite, and we have the nicest pool of anyone we know. LOVE Ronnie Gibbons and all his guys. I recommend them to ANYONE who asks me about my pool.

Diane

Amityville, NY

We just installed a beautiful in ground pool. Joe, our construction manager, was wonderful to deal with. The office staff is also a pleasure. We had a great experience.

Monica G.

Lawrence, NY

Great job. We have been clients for 30 years. Gibbons handles all our needs. Terrific service staff.” They do very professional work of the highest quality. Whenever we need them, they are always there for us. Their VIP program allows for more direct access. Overall, I have nothing but positive things to say about their family and company. I would like to recognize the whole family. We know the entire family. They are all very professional and have always done a nice job for us. Cliff is our main contact.

Don Z.

East Islip, NY

We have used Gibbons Pools for years and are very pleased with the service they provide. Our motor broke down and needed to be replaced immediately because of a party we had planned for the weekend – they responded quickly, got a new motor installed on Saturday morning and our party was saved!! We couldn’t be happier!! Highly recommended for both pool construction and weekly maintenance – friendly service department both in the office and in the field

Patricia S.

East Williston, NY

Due to Hurricane Sandy, we needed major work done on our pool. The whole Gibbons crew came through for us. We appreciate their high quality workmanship and service.

Joe & Angela C.

West Islip

Every construction job seems to have unexpected things that come up as the job proceeds. In most cases the contractor gets upset about it and seems to want more money or rushes through the rest of the job to try to recoup. In my worst experience the contractor just walks away – ugh!The demolition of my existing hot tub turned out to be an unexpected nightmare. Poured concrete and lots of rebar – a very unusual construction. It probably added two man weeks to the job (at least). Gibbons reacted to this by sending more people and working a lot harder. Never a thought of asking for more money (even though they should have gotten paid more). Also no change at all to the overall excellent workmanship. These guys are great they do what they day they will do at the agreed price and on schedule.

Jon L.

Wainscott

I’d like to let you and your service department know that all the maintenance guys that service our pool are wonderful. One is nicer than the next, every one of them so pleasant and easy to talk with. Each one a pleasure to see and say hi to. I just thought it was important for you to know since you probably never see how they interact with the customers! They are all fantastic!

T. Sullivan

Being first time home owners, we inherited a pool which had not been maintained for over 3 years and was black (not green, black!) It seemed a very daunting and impossible task for us so we called several pool companies for help. Gibbons pools was the only one who took the initiative and came over to look at the pool the next day. So we decided to stick with them and very glad we did. The pool is so clean and clear you’d never suspect it had been that swamp thing out of a horror movie! Thanks a million!

R. Ahmed

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