Service

Service

The concept of proper pool maintenance is commonly misunderstood, even among our counterparts in the industry. Too often, “clean and clear” are considered good enough. There are major factors not VISIBLE that can ruin your pool in very short order. Our main focus for our weekly service customers is proper water balance and operating efficiency. Without those two components, your backyard oasis is just a pool that will have a very short service life. Gibbons Pools Total Care stands out from the rest, because we check the seen and unseen. We diagnose and resolve problems that are commonly left untreated by others. The result is a pool that is clear, fully functional, and a pleasure to swim in. Let us care for your pool throughout the season and see the difference.

The Total Care Concept

The dedicated members of our office staff are in constant contact with the crews who carry tablets and can instantly send photos or other information from the field if they see something that needs attention. Our vehicles are stocked with parts and equipment so we are ready when there is a problem. We utilize the latest in GPS tracking technology and business software development to ensure you get the answers you need and the response times you have come to expect. We have cultivated relationships with our equipment manufacturers and work together with them to resolve issues that the “other guys” just can’t. A quality control manager regularly stops at all maintenance jobs just to check up. Our eye is constantly on your pool! All of these components seamlessly mesh together to form the Total Care concept. All you need to do is swim!

If you aren’t a current service customer and need a service call, we don’t just go out blindly. A Project Manager evaluates every new customer in person. A detailed report is then given to the technician so that your issues are resolved the first time, every time. Call us and go over your entire system, ask any questions you want!

Give us a call and we will gladly customize a package just for your needs. We accept most major credit cards for ease of billing.

Contact Us

Please call (631) 851-3000 or complete the form below and we will be in contact shortly.